Please Note: Delivery options below are estimates and may change and take longer than normal. Please allow 48 hours for orders to be processed. Most orders will be shipped via either UPS or USPS.
Regular Delivery: Please allow 4-6 business days from order to delivery
Rush Delivery: Please allow 2-3 business days from order to delivery
Free Promo Shipping (US lower 48 states only): Please allow 4-6 business days from order to delivery
*Orders to Hawaii, Puerto Rico, U.S Territories, military and P.O Boxes will be shipped via USPS Priority.
Orders will be processed in the order that they are placed. Please remember that shipping times may vary given delays from carriers. There may be circumstances out of our control.
We are not processing international orders at this time. We apologize for the inconvenience and hope to be able to change this soon.
BodySlam Toys is not responsible if packages are lost and/or stolen. Please be sure to reach out to USPS for any shipping issues. If a package seems lost, please check the back and side of your house before contacting USPS. Priority mail packages are insured for up to $50. Priority with signature verification is insured for up to $100. Please let us know if you’d like us to add signature verification. There is an additional cost.
Items ordered in a pre-ordered status are charged to your account immediately. When items arrive, they will be shipped in the order that your order was received. You are allowed to cancel pre-order items unless specifically stated otherwise. Cancellations are subject to a 10% cancellation fee.
We will accept returns for products that are unopened for up to 30 days from the date of your order. We will not accept the return of opened or used products. Please contact us if you need additional assistance with returns.
Return items can be shipped via the same address on your packing label.